Terms of Trade
TERMS OF TRADE
- Application of Terms
Except as may be expressly stated otherwise, including, in a written quotation or proposal submitted by Autolac Industries Pty Ltd as trustee for Autolac Industries Unit Trust ABN 27 192 108 807 (Autolac*) to the Customer, or a written contract of sale signed by Autolac, these Terms of Trade (Terms) apply to every sale of goods or services (Products) by Autolac to any Customer. Autolac may accept or decline all or any part of a Customer’s request to purchase Products in its absolute discretion.
- PRICES
All prices published and Products offered for supply by Autolac are subject to change without notice. The Customer should check the price of Products before placing an order for it. Prices quoted are, unless otherwise stated, exclusive of goods and services tax (GST) and are valid for delivery of Products within 14 days of the date on which the Customer communicates an offer to purchase Products to Autolac. Prices quoted for delivery of Products are EXW (“Ex Works” Incoterms® 2010).
- GST
If GST is imposed on any supply made by Autolac, the Customer must pay to Autolac, in addition to any consideration payable or to be provided by Customer for this supply, an additional amount for the supply calculated by multiplying the prevailing GST rate by the consideration for the relevant supply payable or to be provided (without any deduction or set off). Any amount payable by Customer is payable on demand by Autolac, whether such demand is made by an invoice raised by Autolac or otherwise.
- DELIVERY and Installation
4.1 The Customer acknowledges that:
(a) certain Products may not be available to Customers located outside supplier prescribed territories; and
(b) the delivery and transportation of certain Products may be subject to prescribed safety restrictions or limitations.
4.2 Any delivery date communicated by Autolac is an estimate only. Autolac will use commercially reasonable endeavours to deliver the Products within a reasonable time.
4.3 To the extent permitted by law, Autolac is not liable for delay in delivery or failure to deliver not caused by Autolac’s conduct or caused by events beyond its reasonable control, provided Autolac:
(a) takes reasonable steps to mitigate and avoid delay; and
(b) keeps the Customer informed of material delays and revised estimated delivery dates.
4.4 Where the Australian Consumer Law (ACL) applies and delivery is not within a reasonable time, or there is a failure to comply with a consumer guarantee, the Customer is entitled to the remedies available under the ACL.
4.5 Subject to clauses 4.3 and 4.4 and to the maximum extent permitted by law, Autolac shall not be liable for indirect or consequential loss arising solely from delay or non‑delivery to the extent the delay or non‑delivery is caused by events beyond Autolac’s reasonable control.
4.6 If delivery is delayed beyond 60 days after the last notified estimated delivery date for reasons within Autolac’s control, the Customer may cancel the affected order on written notice and receive a refund of any amounts paid for undelivered Products, without prejudice to any rights under the ACL.
4.7 If for any reason Autolac is unable to deliver Products either within a reasonable time or at all, the applicable purchase order and/or contract of sale shall be cancellable, in full or only as to certain Products, at Autolac’s option, and neither Autolac nor the Customer shall be subject to or incur any penalty or liability for any claim, loss, damage or obligation, direct or indirect, consequential or otherwise, arising out of such cancelation.
4.8 Delivery is completed in relation to each instalment of an order when Autolac hands over all of the Products in the instalment to a carrier for transmission to the Customer; or completes loading all of the Products in the instalment at the nominated delivery location for transmission to the Customer; or places all of the Products in the instalment at the Customer’s disposal at the delivery location. Such delivery shall be deemed to be acceptance of Products by the Customer, regardless of whether the Customer is present at the time of delivery to inspect the Products and sign a receipt therefor.
4.9 Disposal of all shipping pallets, containers, and packaging becomes the responsibility of the Customer upon delivery.
4.10 If the Customer has contracted Autolac to install Products at the Customer’s premises, the Customer shall, at its expense, ensure that the installation site is ready, and has been prepared in accordance with agreed specifications, on the date agreed for installation of the Products; and that adequate and safe power and lighting is available at the installation site which is readily and safely accessible to Autolac’ technicians. The Customer will be responsible to provide Autolac’s technicians with such induction/site training as is appropriate and which the Customer deems reasonably necessary having regard to the nature of the services to be provided by the technicians. The Customer will indemnify Autolac for any additional costs incurred in connection with the installation if the site is not available in the specified condition.
4.11 If the Customer has contracted Autolac to install Products at the Customer’s premises, the Customer acknowledges and agrees that:
(a) Autolac’s installer will provide the Customer with instructions regarding the proper use, care, and maintenance of the Products;
(b) The installer has directed the Customer to the relevant product data sheets published on the manufacturers official website; (c) they possess the necessary expertise, experience, and qualifications to safely and effectively use the Products supplied;
(d) Any technical training provided by Autolac is limited to the correct use and application of its Products and does not constitute instruction or certification in professional spray painting or related trades.
(e) Autolac shall not be liable for any loss, damage, defect or injury arising from:
(i) the Customer’s failure to follow the instructions provided by Autolac’s installer or contained in the product data sheets;
(ii) misuse, neglect, improper maintenance, inadequate skill, or failure to follow industry-standard practices use of the Products by the Customer or any third party; or
(iii) any modification or alteration of the Products not authorised by Autolac.
(f) The Customer is responsible for ensuring that all personnel using the Products are appropriately trained and competent in their trade.
- PAYMENT
5.1 If the Customer has not been granted a line of credit with Autolac, the Customer must pay to Autolac the invoiced amount for the Products, including any associated delivery and administration charges, plus GST, at the time the Customer places the order, selecting one of the payment options available. The Customer indemnifies Autolac for any loss suffered by Autolac if a charge to a bank or other account is not honoured.
5.2 If the Customer has been granted a line of credit with Autolac, the Customer must pay to Autolac the invoiced amount for the Products, including any associated delivery and administration charges, plus GST, within thirty (30) days of the end of the month during which the Products were invoiced or otherwise agreed in writing.
5.3 If the Customer commits any act of insolvency or any payment is overdue for a period of 14 days, all money owing by the Customer to Autolac, whether by way of credit or otherwise, will become due and payable immediately.
5.4 Autolac reserves the right to suspend, with or without notice, any deliveries of Products if any payment due by the Customer to Autolac is overdue.
5.5 A late payment fee of 10% per annum, calculated daily, (being a genuine pre-estimate of the loss suffered by Autolac because of the Customer’s failure to make timely payment) may be charged on overdue amounts.
5.6 The Customer will reimburse Autolac, on a full indemnity basis, all costs incurred by Autolac as a consequence of a charge to a bank or other account or a cheque not being honoured, and to its collection agents and/or lawyers in relation to the collection of any moneys owed to Autolac that are not paid when due.
- RISK AND Title
6.1 The risk of loss of, or damage to, the Products will pass to the Customer on delivery to the Customer or its nominated agent.
6.2 Title to any Products delivered to the Customer will not pass to the Customer, and the Customer must keep the Products separately stored and marked as the property of Autolac, until the Customer has paid all amounts that it owes to Autolac in full (including the purchase price for the Products).
6.3 Autolac only consents to the Customer selling or otherwise disposing of the Products in the ordinary course of the Customer’s business to bona fide customers and unrelated third parties on arm’s length terms, while no default is subsisting.
6.4 The Customer must not do any of the following in relation to any of the Products except where expressly permitted by these Terms:
(a) create or allow any interest in, or dispose or part with possession of, the Products;
(b allow the Products to be taken outside Australia;
(c) allow the Products to become an accession to or commingled with any other property;
(d) allow the Products to be removed by any person other than a person expressly authorised by Autolac to remove the Products or
(e) grant any security interest in respect of accounts owed to it in relation to the Products, without Autolac’s prior written consent.
6.5 If the Customer sells or disposes of any Products, or uses the Products in the creation or delivery of other goods or services, the Customer will hold the proceeds of sale or disposal, or such part of the price of the Products used in the creation or delivery of other goods or services, on trust for Autolac to secure payment of any amounts the Customer owes Autolac for the Products. The Customer must pay all monetary proceeds, up to the amount owed, into a separate account until they are paid over to Autolac and must not mix them with any other amount or use them to pay a debt.
6.6 The Customer grants Autolac and its representatives an irrevocable licence to enter any land or premises for the purpose of inspecting, seizing or otherwise enforcing Autolac’s rights in respect of Products under these Terms, and indemnifies Autolac for any claims for damage to property or personal injury as a result of exercising those rights. If Autolac seizes or retakes possession of any Products, it may deal with them as it thinks fit.
6.7 If Products include or are supplied with software, the Customer is granted only a limited license to use such software with such Products, and ownership of and title to such software shall not pass to Customer.
6.8 If the Customer removes or attempts to remove any of the Products, the Customer does so at its own risk and acknowledges that any such removal or attempted removal may cause damage to the Products in which case the Customer will be liable for all loss and damage caused.
- PPSA
7.1 The Customer waives its right to receive any notice (including notice of a verification statement) that is required by the Personal Property Securities Act 2009 (Cth) (PPSA) unless the notice is required by the PPSA and cannot be excluded.
7.2 The Customer agrees not to exercise its rights to make any request of Autolac under section 275 of the PPSA. However, this does not limit the Customer’s rights to request information other than under section 275 of the PPSA. Neither the Customer nor Autolac will disclose any information of the kind mentioned in section 275(1) of the PPSA unless section 275(7) of the PPSA applies.
7.3 To the extent permitted by law, the parties contract out of and the Customer waives its rights under sections 95 (to the extent that it requires Autolac to give a notice to the Customer), 96, 121(4), 125 ,130 (to the extent that it requires the Supplier to give a notice to the Customer),132(3)(d), 132(4), 142 and 143 of Chapter 4 of the PPSA.
7.4 These Terms, alone or in conjunction with Autolac’s Credit Application, are a security agreement for the purposes of the PPSA. The Customer acknowledges that it has granted Autolac a security interest in the Products and their proceeds which is a purchase money security interest to the extent that it secures payment of all or part of the purchase price for Products.
7.5 The Customer acknowledges that it has also granted Autolac a security interest in commercial property, being all the Customer’s present and after acquired property as security for all money owed by the Customer to Autolac pursuant to these Terms and all other obligations including future advances and costs.
7.6 The Customer consents to Autolac perfecting any security interest arising in connection with these Terms by registering a financing statement on the Personal Property Securities Register (PPSR) and any other applicable security registers in any manner it considers appropriate. The Customer agrees to do anything Autolac reasonably asks to ensure that the security interest is enforceable, perfected, and otherwise effective; and has priority over all other security interests.
7.7 The Customer agrees to pay or reimburse Autolac for any fees or charges for the PPSR or other registrations contemplated by these Terms.
7.8 The Customer must notify Autolac at least 14 days before it changes its name; changes its place of registration or incorporation; or changes or applies for an Australian Company Number, Australian Business Number, Australian Registered Body Number, or Australian Registered Scheme Number under which an interest in any of the Products is or will be held. The Customer must notify Autolac if anything mentioned in above occurs immediately upon becoming aware of it.
7.9 Words and phrases used in this clause that have defined meanings in the PPSA have the same meaning as in the PPSA unless the context indicates otherwise.
- CUSTOMER'S SPECIAL ORDER
Autolac reserves the right to demand a deposit for special orders of non-stock items or orders for the manufacture of Products to the Customer’s specifications. Autolac shall not be responsible for errors in the Customer’s specifications. The Customer may not cancel special orders without the written consent of Autolac. Autolac will not accept returns of Products made to the Customer’s specifications unless any defect arises due to the fault of Autolac.
- RETURN FOR CREDIT
9.1 If the Customer is a consumer (as defined in the ACL) in relation to the supply of the Products, the Products come with guarantees that cannot be excluded under the ACL. For a major failure, the Customer is entitled to a replacement or refund and compensation for any other reasonably foreseeable loss or damage. If the failure does not amount to a major failure, the Customer is entitled to have the Products repaired or replaced.
9.2 Notice of issues and information to support assessment:
(a) The Customer shall notify Autolac in writing as soon as reasonably practicable after becoming aware of any faulty, damaged or incorrectly supplied Products and provide reasonable details, including the invoice date and number, a description of the issue, and supporting photographs if applicable.
(b) Any timeframes set out in this clause operate subject to the Customer’s rights under the ACL. To the extent permitted by law, and where the ACL does not apply, Autolac may require that claims for credit be notified within thirty (30) days of the invoice date.
- Return authorisation and logistics
(a) Returns must be pre‑authorised by Autolac and accompanied by a Return Authorisation (CRTN) or email approval from Autolac’s respective Manager.
(b) Autolac will not unreasonably refuse or delay issuing a CRTN where the return relates to faulty, damaged or incorrectly supplied Products arising from the fault of Autolac.
(c) Autolac may provide reasonable instructions for the safe packing and return of Products to enable assessment and remedy.
- Condition of Products returned where ACL does not apply
(a) Where the return is not required by the ACL (for example, change‑of‑mind returns offered at Autolac’s discretion), Products must be:
(i) in original packaging;
(ii) unused, saleable, not outside expiry period and undamaged; and
(iii) accompanied by proof of purchase.(b)Credits or refunds for discretionary returns are at Autolac’s absolute - Costs of return freight
(a) If the return is due to a failure to comply with a consumer guarantee under the ACL, damage in transit prior to delivery to the Customer, or Autolac’s error (including incorrect supply), Autolac will bear the reasonable costs of return freight and, where applicable, redelivery.
(b) In all other cases (including discretionary change‑of‑mind returns), the Customer is responsible for the costs of return freight.
- Remedies where ACL applies
(a) Where the ACL applies and the failure is not a major failure, Autolac may, at its cost, repair or replace the Products within a reasonable time. If this is not done within a reasonable time, the Customer may reject the Products and obtain a refund or replacement.
(b) Nothing in this clause limits any other rights or remedies available to the Customer under the ACL. - Risk and title in returned Products
(a) Risk in returned Products passes to Autolac when received at the designated returns address specified in the RAN, except where Autolac arranges collection, in which case risk passes on collection by Autolac’s nominated carrier. - Small business and standard form contracts
For the avoidance of doubt, this clause is intended to be transparent and reasonably necessary to protect Autolac’s legitimate interests in assessing and processing returns. It does not operate to exclude liability for negligence or for failures to comply with consumer guarantees.
- LIABILITY
10.1 The Products come with certain guarantees under Australian Consumer Law. Autolac warrants the Products to be free from defects in materials and workmanship at the time of sale by Autolac to the Customer. Except as otherwise required by law the liability of Autolac in respect of the Products will be limited, at the election of Autolac, to the repair or replacement of the Products, or the supply of equivalent Products; or to payment of the cost of the repair or replacement of the Products or supply of equivalent Products.
10.2 To the fullest extent permitted by law all terms, conditions, warranties and representations with respect to the Products are hereby disclaimed and excluded and in no event shall Autolac be liable for any claims or damages relating to the combination of the Products with any other goods; or for loss of time, inconvenience, commercial loss, or incidental or consequential damages.
10.3 The Customer acknowledges that the Products may be used in a variety of applications and that there will be no sale of Products by sample. The Customer relies on its own knowledge and expertise, and not the advice or assistance of Autolac, to satisfy itself as to the Products’ fitness for the purpose or intended use by the Customer.
10.4 Autolac does not warrant the quality or performance of Products used after the expiration of the Products’ prescribed shelf life; or otherwise than in accordance specifications provided by Autolac or the Products’ manufacturers.
10.5 Autolac shall incur no liability whatsoever (including liability for any consequential financial loss suffered by the Customer) for an inability to perform or a delay in performance of its obligations in respect of the sale of the Products if that inability or delay arises directly or indirectly from the happening of any event not within the reasonable control of Autolac.
11 TRUSTS
11.1 This clause applies if the Customer is a trustee and whether or not Autolac has notice of the Trust.
11.2 Where the Customer comprises two or more persons and any of those persons is a Trustee this clause applies to such Trustee.
11.3 The Customer agrees that even though the Customer enters into this Agreement as Trustee of the Trust, the Customer also shall be liable personally for the performance and observance of every covenant to be observed and performed by the Customer expressed or implied in this Agreement.
11.4 The Customer warrants its complete, valid and unfettered power to enter into this Agreement pursuant to the provisions of the Trust including power to obtain the credit facility from Autolac and to enter into the covenants to be observed and performed by them expressed or implied in this Agreement and warrants that its entry into this Agreement is in the due administration of the Trust.
11.5 The Customer covenants that the rights of indemnity which it may have against the property of the Trust have not been, and in the future will not be, excluded, modified, released, lost or diminished (whether by agreement, breach of trust or otherwise).
11.6 The Customer shall not, without Autolac’s prior written consent:
(a) resign or be removed as Trustee of the Trust or appoint or allow the appointment of a new or additional Trustee of the Trust;
(b) amend or revoke any of the terms of the Trust;
(c) vest or distribute the property of the Trust or advance or distribute any capital of the Trust to a beneficiary or resettle any of the property of the Trust;
- permit a beneficiary to have the use, occupation, employment or possession of the property of the Trust;
- do or permit or omit to do an act or thing in breach of the Trust or which would permit the Trustee to be removed as Trustee of the Trust;
- exercise or permit or allow to be exercised a power to change the vesting date of the Trust or provide for an early determination of the Trust;
- lend any money, give any guarantee or incur any debt other than in the ordinary course of business of the Trust; or
- pay any of the income of the Trust to any beneficiary of the Trust if such payment will prejudice or affect the Customer’s ability to pay all monies due to the Supplier.
12 CHARGE AND SECURITY INTEREST
12.1 The Customer hereby charges with payment of any indebtedness to Autolac all legal and beneficial interest (freehold or leasehold) in land and property, other than Personal Property to which the Personal Property Securities Act 2009 applies, held now or in the future by the Customer and upon non-payment of any monies due to the Supplier pursuant to this agreement.
12.2 The Customer consents to Autolac lodging a caveat on the title of any property subject to the charge set out in clause 12.1.
13 FORCE MAJEURE
If by reason of any fact, circumstance, matter or thing beyond the reasonable control of Autolac, Autolac is unable to perform in whole or in part any obligation under this agreement, the Supplier shall be relieved of that obligation under this agreement to the extent and for the period that it is so unable to perform and shall not be liable to the Customer in respect of such inability.
- MISCELLANEOUS
14.1 An agreement between the parties may not be varied without the prior written consent of all parties.
14.2 These Terms are qualified by any law which applies, and which cannot be excluded. If any provision of these Terms is deemed to be unlawful or unenforceable, such provision shall be read down to the extent permitted or severed from these Terms, unless the severance of the provision would materially affect or alter the nature or effect of the obligations of the parties under these Terms, without affecting the enforceability of the other provisions.
14.3 A failure or delay by Autolac to exercise a power or right under these Terms does not operate as a waiver of that power or right, and the exercise of a power or right by Autolac does not preclude its future ability to exercise that or any other power or right.
14.4 Insofar as they apply to the ordering, purchase, fulfilment and delivery of Products from Autolac, these Terms are governed by and must be construed according to the law of the State of New South Wales, Australia and the parties submit to the jurisdiction of the courts in that State.
14.5 No Autolac employee or agent has the authority to vary these Terms governing any sale.
14.6 Jurisdiction
The parties agree that the terms and conditions applying to any credit account opened in the name of the Customer and any other agreement between Autolac shall be governed by the laws of the State of New South Wales in force for the time being and from time to time, and the parties irrevocably submit generally and unconditionally to the jurisdiction of the Courts of the State of New South Wales.
Effective 1 February 2026
* AUTOLAC is a registered trade mark of Autolac Industries Pty Ltd as trustee for Autolac Industries Unit Trust ABN 27 192 108 807